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Returns Policy

You may return Goods;

We offer a special Website-only returns policy –you may return Goods to London Road Jewellery for any reason up to 14 days after delivery, providing the Goods are unworn, undamaged and in their original packaging (in the event that the Goods have been worn or damaged or are not in their original packaging, London Road Jewellery reserves the right to re-charge to you the price of the Goods and all charges and expenses incurred).

Goods are at your risk from the time of delivery.  While they are in your possession, you must take reasonable care of all Goods which are to be returned to London Road Jewellery under clause 19.  All such Goods must be returned to London Road Jewellery (to the address set out below) by Royal Mail special delivery requiring a signature on delivery. London Road Jewellery will refund to you the price of the Goods.

You may not transfer, assign, charge or otherwise dispose of any contract made under these Terms and Conditions, or any of your rights or obligations arising under it, without London Road Jewellery’s prior written consent.  London Road Jewellery may transfer, assign, charge, sub-contract or otherwise dispose of any such contract, or any of its rights or obligations arising under it, at any time during the term of the contract.

The following address should be used for contacting London Road Jewellery,  for returning Goods and for any complaints:

London Road Jewellery
BM Box 8143
London WC1N 3XX
email: info@londonroadjewellery.com

Christmas Gifts;

In the unlikely event that you are not entirely happy with the purchase you have made for a Christmas gift, we will be happy to exchange or refund up until Sunday 15th January 2017.